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Indric Contact

Privacy Policy

Effective Date: January 15, 2026

Last Updated: January 15, 2026

Indric is committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you engage our consulting services or visit our website.

1. Information We Collect

1.1 Information You Provide

When you inquire about or engage our services, we collect:

  • Name and contact information (email address, telephone number)
  • Company name and role within organization
  • Information about consulting needs and requirements
  • Business information necessary for engagement delivery

1.2 Information Collected Automatically

When you visit our website, we may automatically collect:

  • IP address and device information
  • Browser type and version
  • Pages viewed and time spent on site
  • Referring website and navigation patterns

2. How We Use Your Information

We use collected information for the following purposes:

  • Service Delivery: To provide consulting services, prepare deliverables, and communicate about engagements
  • Client Communication: To respond to inquiries, schedule consultations, and provide engagement updates
  • Business Operations: To maintain records, process payments, and manage client relationships
  • Website Improvement: To analyze site usage and enhance user experience
  • Legal Compliance: To comply with applicable laws and regulations in Hong Kong

3. Legal Basis for Processing

We process personal information based on:

  • Contract Performance: Processing necessary to fulfill consulting engagements
  • Consent: Where you have provided explicit consent for specific processing activities
  • Legitimate Interests: For business operations, quality improvement, and client relationship management
  • Legal Obligations: To comply with Hong Kong data protection regulations

4. Data Sharing and Disclosure

We do not sell personal information. We may share information with:

  • Service Providers: Third parties who assist with technology infrastructure, payment processing, or professional services, subject to confidentiality obligations
  • Professional Advisors: Legal, accounting, or other professional consultants when necessary for business operations
  • Legal Requirements: When required by law, court order, or governmental authority
  • Business Transfers: In connection with any merger, acquisition, or sale of assets, with notice to affected individuals

5. Data Security

We implement appropriate technical and organizational measures to protect personal information:

  • Encryption of data in transit and at rest
  • Access controls limiting information access to authorized personnel
  • Regular security assessments and updates
  • Secure document management systems
  • Employee training on data protection requirements

While we take reasonable precautions, no security system is completely secure. We cannot guarantee absolute security of information transmitted over the internet.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy:

  • Client Information: Retained for the duration of engagement plus seven years for legal and professional requirements
  • Inquiry Information: Retained for two years unless engagement is established
  • Website Analytics: Aggregated data retained indefinitely; individual session data retained for 24 months

7. Your Rights

Under Hong Kong privacy laws, you have the following rights:

  • Access: Request access to personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Erasure: Request deletion of personal information in certain circumstances
  • Restriction: Request limitation of processing in specific situations
  • Data Portability: Receive personal information in structured, commonly used format
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at [email protected]. We will respond within 30 days of receiving your request.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies. For detailed information about our cookie practices, please review our Cookie Policy.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any third-party sites you visit.

10. International Data Transfers

Personal information may be transferred to and processed in countries outside Hong Kong. When we transfer information internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this policy and applicable data protection laws.

11. Children's Privacy

Our services are intended for business professionals and organizations. We do not knowingly collect information from individuals under 18 years of age. If we become aware that we have collected information from a minor, we will take steps to delete such information promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will post the updated policy on our website with a new effective date. Material changes will be communicated through email to active clients or prominent notice on our website.

13. Complaints and Regulatory Contact

If you have concerns about how we handle personal information, you may lodge a complaint with the Office of the Privacy Commissioner for Personal Data in Hong Kong:

Office of the Privacy Commissioner for Personal Data

12/F, Sunlight Tower, 248 Queen's Road East, Wan Chai, Hong Kong

Telephone: +852 2827 2827

14. Contact Information

For questions about this Privacy Policy or our data practices, please contact:

Indric

Data Protection Contact

19/F, Citicorp Centre, 18 Whitfield Road, Tin Hau, Hong Kong

Email: [email protected]

Telephone: +852 2867 4321